WJ 2 FAQ — All your questions answered in one place

WJ 2's referral program is simple and rewarding. You'll find your personal referral link in your account dashboard.

What You'll Get:

• When your friend successfully registers and makes their first deposit, you'll receive ৳300 Bonus as your reward.
• You'll receive 1% cashback on all bets your friend places during their first 30 days.
• Refer multiple friends and earn a separate bonus for each — with no cap on the total.

Your Friend Gets: Friends who register through your referral link will receive an extra ৳100 welcome bonus. The referral bonus is credited to their account automatically — no separate request needed.

A WJ 2 account can be locked for several reasons, each with its own solution:

1. 5 consecutive incorrect password attempts: Your account will unlock automatically after 30 minutes. Wait it out or use the "Forgot Password?" option.
2. KYC Not Verified: Identity verification may be required before large withdrawals. Simply go to your profile and upload the necessary documents.
3. Suspicious Activity: If unusual login activity or suspicious transactions are detected, your account may be temporarily suspended as a security measure.
4. Policy violation: Permanent account suspension may apply in cases of multiple accounts or bonus abuse.

In any situation [email protected]Email us or reach out via Live Chat. Providing your NID number and registered mobile number will help us resolve your issue faster.

Here's how WJ 2 handles settlements when a match is cancelled or abandoned mid-way:

• Full Cancellation: If a match is cancelled before it starts, the full stake is refunded. It typically returns to your account within 2–6 hours.
• Partially Played: If less than 50% of the scheduled time has been played, the bet is considered void and your stake will be refunded.
• If 50% or More Has Been Played: Bets will be settled based on the result at the time of suspension, in accordance with the relevant international sports authority's ruling.
• Live game crash: If a round is affected by a WJ 2 server issue, the full stake for that round is refunded.

If you have a dispute regarding a settlement, please raise it via live chat within 48 hours.

The WJ 2 welcome bonus is applied automatically — no code required. However, make sure of a few things to ensure you receive it correctly:

1. Register First — Create a new account on WJ 2.
2. Make Your First Deposit — A minimum deposit of ৳500 is required.
3. Bonus will be added automatically — 100% bonus up to ৳5,000. Deposit ৳5,000 and start playing with ৳10,000 in total.

Key conditions: A 20× wagering requirement applies before bonus funds can be withdrawn. For example, a ৳5,000 bonus requires ৳1,00,000 in total bets. Bonuses expire after 30 days, and any unused bonus will be forfeited. Full terms Terms & Conditions page.

Minimum age to play on WJ 2 18 years. This is strictly enforced with no exceptions.

How verification works:

• You must provide your date of birth during registration — anyone under 18 will not be able to complete sign-up.
• Age is verified via NID during KYC.
• Additional verification may be requested if there is any suspicion.

To protect minors, WJ 2 raises awareness among families about parental control tools. If an underage account is suspected, please immediately visit the [email protected]-. For more information on responsible gaming On this page as your reward.

Absolutely! WJ 2 is fully optimized for mobile browsers. You can access the entire platform without downloading any separate app.

Supported Browsers:

• Chrome (Android & iOS) — best experience
• Safari (iPhone/iPad) — Fully Supported
• Firefox, Edge, Samsung Internet — all supported

To qualify: Open WJ 2 in Chrome and tap "Add to Home Screen" — this creates an app-like icon and lets you play in fullscreen. For the best experience, use at least a 4G connection and an up-to-date browser.

Slots, Live Casino, Poker — all games work seamlessly on mobile browsers.